As they're trying to figure out what happened, let me throw my two cents in. They threw out all common sense and logic by making it a big deal that they had a gay couple kissing in the movie. Think about it, they don't usually show that kind of affection among straight people in this kind of movie, but Hollywood chose to use the movie to normalize gay relationships to children. It is a mission of theirs as we all know. The movie could be good but since they were proud of bringing sexual orientation into their animated movie and bragged about it, a lot of parents have refused to take their children to see it. This is an extremely bad move from both an advertising and public relations standpoint.
I don't care for sexual contact of any kind, gay or straight, in an animated movie for children. So, it's not the kissing by a gay couple, it's the fact that Hollywood thinks they need to intervene with the hearts and minds of our children. Practically all commercials, television shows, and movies, have become a classroom for woke topics. I hope Hollywood continues to crash and burn until they produce quality entertainment that doesn't negatively impact the minds of our young people. Don't get me started on their violent video games.